Privacy Policy

This Privacy Policy describes how GluFind collects, uses, and shares your information when you use our website and services (collectively, the "Service"). By using the Service, you agree to the practices described here.

1. Information we collect

Information you provide

• Account information: Your name, email address, and password when you create an account.
• Profile information: A display name, bio, and profile photo if you choose to add them.
• Content you submit: Reviews, ratings, bookmarks, suggestions, and any other content you post on the Service.
• Communications you send us: Messages you send through our contact form or by email.

Information we collect automatically

• Usage data: Pages you visit, searches you perform, and how you interact with the Service. We use this to understand how the Service is used and to improve it.
• Device and browser data: IP address, browser type, operating system, and screen size. We use this for security and to keep the Service working across devices.
• Cookies: We use cookies to keep you signed in, remember your preferences, and measure traffic. You can control cookies in your browser settings.

2. How we use your information

• To provide and maintain the Service.
• To authenticate you and keep your account secure.
• To display your reviews, ratings, and bookmarks to other users.
• To send you service-related emails like password resets and important policy updates.
• To respond to your questions, feedback, and support requests.
• To monitor and analyze how the Service is used so we can improve it.
• To detect, prevent, and address fraud, abuse, and security issues.

3. How we share your information

We do not sell your personal information. We share information only in the following situations:

• Public content: Reviews, ratings, and profile information you post are visible to other users. Do not share personal information you do not want others to see.
• Service providers: We use third-party services to run the Service, such as hosting, email delivery, and analytics. These providers have access to your information only as needed to perform their functions and are bound by confidentiality obligations.
• Legal compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business transfers: If GluFind is acquired or merges with another company, your information may be transferred as part of that transaction. We would notify you before that happens.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and measure how the Service is used. You can control cookies through your browser settings. Disabling cookies may affect some features of the Service, such as staying signed in between visits.

5. Data retention

We keep your information for as long as your account is active. If you close your account, we will delete your personal information within 30 days, except where we are required to keep it for legal or accounting purposes. Public content you have posted, such as reviews, may remain on the Service after account closure because other users may rely on it.

6. Your choices

• Access and update: You can view and edit your profile information in your account settings.
• Delete your account: You can request account deletion by emailing us. This will remove your personal information, though your public reviews may remain.
• Opt out of communications: You can unsubscribe from non-essential emails by clicking the unsubscribe link in any email we send.
• Cookies: You can control cookies through your browser settings.

7. Security

We take reasonable measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Children

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Third-party links

The Service contains links to third-party websites like restaurant sites, certification databases, and product pages. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing them with your information.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service before the changes take effect. By continuing to use the Service after the changes become effective, you agree to the revised policy.

11. Contact us

If you have questions about this Privacy Policy, you can email us at hello@glufind.com or use our contact page.